Delivery

Christmas Delivery

Please note that the last date for orders to arrive in time for Christmas was SUNDAY 18 DECEMBER (UK mainland only). Any orders placed after this date will not ship until the new year.

Any orders placed between Christmas and 01 January 2017 will be despatched week commencing 02 January 2017.

WoodWick Candle Shop is based in the mainland UK, we can send orders to the UK, Scottish Highlands, Northern Ireland, Channel Islands and British Forces postal addresses.

We offer FREE delivery on all UK orders over £35.

We can also ship to Southern Ireland, mainland Europe or further afield. The cost for posting will be added at checkout once you select your destination.

Our UK delivery charges are as follows:

Tracked Delivery up to £35 4/5 day delivery from dispatch £4.50
Tracked Delivery over £35 4/5 day delivery from dispatch FREE
Europe 10/12 day delivery from dispatch Enter country in the basket for shipping fee

Delivery Of Goods

All UK orders, once packed and booked on to the courier system will be sent using an overnight, tracked delivery service.

Your order will normally be dispatched within two working days during the working week, and during our busiest periods within 5 working days. Please allow 7 working days for your order to arrive.

Orders placed at the weekends will not be dispatched until the next working day. It is sometimes the case that if you live in a very remote area, or Northern Ireland that your parcel may take a day longer to arrive than the timescales we have quoted.

Home deliveries can start as early as 7am and be delivered as late as 7pm between Monday and Friday.

For UK deliveries, your parcel will be delivered by DPD and should arrive within 1 working day of your despatch email notification. At your own risk, you can nominate a safe place for a parcel to be left in case you are not at home or, you can request that the parcel be left with a neighbour. There will also be an option to deliver to a local store for collection (see below). DPD will attempt to deliver your parcel on three different occasions before it is returned to us as undelivered.

Arrange delivery to your local DPD Pickup shop

Is it more convenient for you to collect your parcel from one of the 2,500 DPD Pickup shops located throughout the UK?

If yes, when you receive your text message or email from DPD, select your nearest shop or maybe a shop on the way to work. They can even give you the directions, opening times, in fact everything you need for a convenient pickup.

For your convenience, you are also able to select an alternative delivery address to your billing address such as a work address.